Hajper

(Co-Gaming LTD / COMEON GROUP)

Status: Blacklisted

🔎 Summary:

Hajper, operated by Co-Gaming Limited under the Swedish gambling license, is involved in two severe and independently documented cases that reveal systematic violations of the Swedish Gambling Act, specifically its duty of care provisions.

In the first case, the player lost over SEK 2.2 million in under 12 months. Despite showing multiple red flags and gambling at levels far exceeding that of a normal player — with over 62 million SEK wagered, 17,829 betting transactions, and clear signs of disordered gambling — no effective intervention was made. When contacted, Hajper failed to take any meaningful responsibility, prompting legal action.

In the second case, another player lost SEK 330,000 in less than three weeks, after being allowed to make 24 deposits totaling SEK 380,000 in one night. Again, the company took no action, despite behavioral patterns typical of severe gambling addiction. The player later reported emotional and financial breakdown and is now involved in a second legal dispute with the operator.

Key Issues Identified:

• Hajper failed to act on clear indicators of gambling addiction, such as loss chasing, deposit spikes, and high-volume late-night sessions

• Players were allowed to set unrealistically high deposit limits (SEK 999,999 per day, week, and month) without verification or contact

• No outreach was made after massive losses, despite legal obligation under Swedish Gambling Regulation

• Hajper violated Swedish deposit limit compliance and failed to meet proactive contact requirements under Chapter 11 of the Gambling Ordinance

• Internal risk monitoring and transaction review failed entirely

• When confronted, the operator denied responsibility, forcing players to take legal action

Our Conclusion:

Based on the totality of evidence, including two ongoing lawsuits and massive documented losses tied to gambling addiction, CasinoWarning concludes that:

• Hajper demonstrates a systematic failure in duty of care

• The company shows no willingness to engage or acknowledge harm

• Multiple breaches of Swedish gambling law and licensing conditions are evident

We therefore classify Hajper as a high-risk operator and blacklist the brand on CasinoWarning.

ComeOn

(Co-Gaming Ltd / ComeOn Group)

Status: Blacklisted

🔎 Summary:

ComeOn, operated by Co-Gaming Ltd under the brand group "ComeOn Group", has been involved in multiple serious cases indicating systematic failures in responsible gambling, internal controls, and compliance with financial regulations.

One of the most alarming cases involves a player who escalated from small weekly deposits to gambling hundreds of thousands of SEK per week, eventually leading to a documented gambling addiction and self-exclusion across several ComeOn Group brands. Despite this, the player was allowed to continue gambling on Lyllo.com, another site operated by the same company, with all payments traceable to Co-Gaming.

Another case involves a player who made a single-day deposit of SEK 160,000, while yet another customer deposited a total of SEK 4.45 million despite having a declared annual income of only SEK 200,000 — raising serious concerns about anti-money laundering compliance.

When attempts were made to resolve these cases through dialogue, ComeOn Group refused to engage. Legal action and regulatory complaints are now underway.

Key Issues Identified:

• Customers with documented gambling addiction were allowed to continue playing across different ComeOn Group platforms

• Self-excluded players were able to gamble again via other company-operated sites (e.g. Lyllo.com)

• Trustly records show that deposits made across sites all led to Co-Gaming Ltd

• A player with modest income was able to deposit over SEK 4.4 million, triggering potential breaches of anti-money laundering (AML) obligations

• Escalating gambling behavior — from hundreds to hundreds of thousands per week — went unchecked

• The company has refused to engage in resolution or acknowledge its responsibility

Our Conclusion:

ComeOn, through its ownership structure and operational behavior, has demonstrated:

• A systematic failure to monitor, limit, or prevent gambling harm

• Potential breaches of AML regulations

• A lack of transparency and unwillingness to accept accountability

• Exploitation of vulnerable players across multiple platforms

CasinoWarning classifies ComeOn and all associated brands under Co-Gaming Ltd as high-risk operators, and blacklists them accordingly.

Lyllo 

(Co-Gaming Ltd / ComeOn Group)

Status: Blacklisted

🔎 Summary:

Lyllo Casino, operated by Co-Gaming Ltd and part of the ComeOn Group, is implicated in a serious case involving documented gambling addiction, excessive deposits, and failure to act on financial red flags.

The player in question was previously self-excluded from other ComeOn Group platforms due to gambling addiction. Despite this, they were allowed to continue gambling on Lyllo.com, where they deposited a total of SEK 4,451,991 and withdrew SEK 2,074,411 — all while having a declared annual income of just SEK 200,000.

Trustly transaction records confirm that funds deposited to Lyllo were received by Co-Gaming Ltd, the same operator responsible for prior failures in player protection on other platforms.

This case raises serious concerns about both duty of care violations and potential non-compliance with anti-money laundering (AML) regulations.

Key Issues Identified:

• A self-excluded player due to gambling addiction was allowed to gamble again at Lyllo Casino

• Deposits of SEK 4.45 million were made by a person with an annual income of SEK 200,000

• Co-Gaming failed to trigger any meaningful affordability or source-of-funds checks

• No evidence of responsible gambling intervention was provided

• Internal systems allowed account activity that should have been flagged immediately

• Trustly data confirms that Co-Gaming Ltd was the payment recipient

• The company has refused to comment or engage when questioned

Our Conclusion:

The case against Lyllo Casino represents:

• A complete failure of duty of care

• Possible breaches of AML directives

• Lack of oversight within Co-Gaming’s platform ecosystem

• An unwillingness to address or correct harmful gambling behavior

CasinoWarning considers Lyllo Casino a high-risk operator and has therefore added the brand to our blacklist.

Shangri la 

Status: Blacklisted

Summary:

PlayShangriLa, operated by InterStorm (Malta) Ltd, is the subject of a legal case concerning severe violations of responsible gambling obligations, account verification policies, and illegal gambling promotion in Sweden.

In 2021, the player registered an account with PlayShangriLa and proceeded to deposit SEK 305,391 in just six weeks — including SEK 133,000 in a single day.
Despite suffering from diagnosed gambling addiction, and showing all known signs of harmful gambling behavior, no intervention or verification was carried out.

The player used money borrowed from family intended for housing, and was never asked for source of wealth or subjected to self-exclusion tools. According to InterStorm’s own terms, account suspension was mandatory after failed verification within 30 days — yet the account remained active. Following massive losses and deteriorating mental health, the player attempted suicide and required psychiatric care.

Key Issues Identified:

• Player diagnosed with bipolar disorder, psychosis, and gambling addiction

• Deposited over SEK 300,000, much of it borrowed, without any source-of-wealth check

• SEK 133,000 deposited in a single day with no intervention

• Over 130 bets placed in a single session, totaling nearly SEK 3 million in turnover

• No identity verification completed as per site policy — yet account was not suspended

• Player’s psychological state deteriorated to the point of a suicide attempt

• PlayShangriLa targeted Swedish players illegally, including users under Spelpaus (national self-exclusion registry)

• Offered Trustly payments in SEK without Swedish license

• Refused to act or acknowledge harm when contacted by legal representative

Our Conclusion:

This case shows:

• A complete failure to follow AML and KYC regulations

• Severe breaches of the operator’s own terms and conditions

• Negligent or deliberate ignorance of the player’s psychological condition

• Illegal gambling promotion in Sweden, a regulated market

• A disregard for the most basic duty of care responsibilities

CasinoWarning blacklists PlayShangriLa and its operator InterStorm Malta Ltd as a high-risk operator and urges players to avoid this brand entirely.

energy casino

LV BET

Status: Blacklisted

Summary:                                                                William Hill / Evoke Gaming was fully aware that the player suffered from a serious gambling addiction – this is even documented in the company’s own CRM system.
Despite a clear promise from customer support to permanently close the account, the player was allowed to continue gambling and lost SEK 750,000.

Even after this loss, the player was able to access the site again during a relapse and lost additional funds.
When requesting a refund, the player was told to take the matter to court.

CASINO WIN BIG

Status: Blacklisted

Summary:
When responsibility is absent, the only option left is legal action.
Today, a lawsuit has been filed against ComeOn Group and its subsidiary Hajper, after the company allowed a customer to lose over SEK 2.2 million despite numerous clear signs of gambling addiction.

This same company immediately restricted the player from sports betting after a win of SEK 65,087 – yet allowed him to wager SEK 62.8 million on online casino games.
Deposits of SEK 400,000 within one hour went unchecked. A total of 17,829 casino bets were logged, but not until after a loss of SEK 836,000 was a generic “responsible gambling” email sent.
When nearly SEK 4 million had been deposited, the company requested a “Source of Wealth” – but even when it was ignored, the player was still allowed to deposit hundreds of thousands more.
To this day, the company refuses to communicate on the matter.

In a separate case, another individual – clearly showing signs of gambling addiction – was allowed to continue playing at ComeOn until it led to a suicide attempt.
Despite this, the same individual was able to gamble again during a relapse – this time at Lyllo Casino, also operated by Co-Gaming Limited, the same company that had already documented the player’s condition.

18 BET

Status: Blacklisted

Summary:
Mr Green has repeatedly been made aware of a customer’s severe gambling addiction. The issue has been explicitly discussed with the company on multiple occasions, and the problem is well-documented.

Despite this, the customer was allowed to continue gambling and losing substantial amounts of money.
When the player later attempted to establish contact and request accountability, Mr Green refused to engage in any communication.

This demonstrates a clear neglect of duty of care and a disturbing unwillingness to take responsibility for vulnerable players.

QUICK.BET

Status: Blacklisted

Summary:                                                                William Hill / Evoke Gaming was fully aware that the player suffered from a serious gambling addiction – this is even documented in the company’s own CRM system.
Despite a clear promise from customer support to permanently close the account, the player was allowed to continue gambling and lost SEK 750,000.

Even after this loss, the player was able to access the site again during a relapse and lost additional funds.
When requesting a refund, the player was told to take the matter to court.

WILLIAM HILL

Status: Blacklisted

Summary:
Mr Green has repeatedly been made aware of a customer’s severe gambling addiction. The issue has been explicitly discussed with the company on multiple occasions, and the problem is well-documented.

Despite this, the customer was allowed to continue gambling and losing substantial amounts of money.
When the player later attempted to establish contact and request accountability, Mr Green refused to engage in any communication.

This demonstrates a clear neglect of duty of care and a disturbing unwillingness to take responsibility for vulnerable players.

MR GREEN

Status: Blacklisted

Summary:                                                                William Hill / Evoke Gaming was fully aware that the player suffered from a serious gambling addiction – this is even documented in the company’s own CRM system.
Despite a clear promise from customer support to permanently close the account, the player was allowed to continue gambling and lost SEK 750,000.

Even after this loss, the player was able to access the site again during a relapse and lost additional funds.
When requesting a refund, the player was told to take the matter to court.

BETFAIR

Status: Blacklisted

Summary:

Betfair, operated by Flutter Entertainment (formerly Paddy Power Betfair), has demonstrated serious and repeated failures in duty of care, data protection, and adherence to its own account policies.

Despite the player disclosing a severe gambling addiction multiple times, Betfair allowed gambling activity across three different accounts, all registered under different email addresses but with the same personal identification and verified using the same national ID document.

The company’s own terms and conditions have prohibited the creation of multiple accounts since January 31, 2013 — yet this was clearly violated. When questioned, Betfair first claimed they did not store the player’s personal identity number, only to later confirm all three accounts had in fact been linked via that exact identifier.

When the player requested answers as to why multiple accounts were permitted despite a history of self-exclusion and documented gambling harm, Betfair eventually terminated all communication with the message:

“We believe we have answered all of your questions […] we will not be continuing this conversation.”

 Key Issues Identified:

• A previously excluded player due to gambling addiction was allowed to open multiple accounts

• All accounts used the same name, ID number, and driving license

• Betfair initially denied storing personal identity data — later admitting they did

• Over 400,000 SEK (approx. two years’ income) deposited within 3 months without intervention

• Prior communication with customer service — where permanent closure had been promised — suddenly could not be retrieved

• The company refused further communication when accountability was demanded

Our Conclusion:

This case shows clear evidence of:

• A systematic failure in responsible gambling procedures

• Breach of the operator’s own account policy

• Lack of internal traceability and documentation

• Refusal to engage when challenged

• Severe risk for vulnerable players

CasinoWarning considers this a high-risk operator, and Betfair is therefore blacklisted.

BETWAY

Status: Blacklisted

Summary:
Mr Green has repeatedly been made aware of a customer’s severe gambling addiction. The issue has been explicitly discussed with the company on multiple occasions, and the problem is well-documented.

Despite this, the customer was allowed to continue gambling and losing substantial amounts of money.
When the player later attempted to establish contact and request accountability, Mr Green refused to engage in any communication.

This demonstrates a clear neglect of duty of care and a disturbing unwillingness to take responsibility for vulnerable players.

BETHARD

Status: Blacklisted

Summary:                                                                William Hill / Evoke Gaming was fully aware that the player suffered from a serious gambling addiction – this is even documented in the company’s own CRM system.
Despite a clear promise from customer support to permanently close the account, the player was allowed to continue gambling and lost SEK 750,000.

Even after this loss, the player was able to access the site again during a relapse and lost additional funds.
When requesting a refund, the player was told to take the matter to court.